FAQ

Most handcrafted orders require approximately 2–3 weeks for production.

Estimated delivery is approximately 5–9 business days after the order is ready for dispatch, depending on destination and customs.

Yes, available color options are shown on the product page. Custom colors may also be available for selected products.

Yes, available sizes are shown on the product page. Custom sizes may be available on request.

Yes. Please contact us through WhatsApp or email with your required size, color and design.

Our Mother of Pearl inlay products use genuine natural Mother of Pearl shell pieces. Because it is a natural material, each piece can have unique variations in tone and pattern.

Please contact us immediately with photographs/videos of the damage and packaging. We will review the issue and provide the appropriate resolution, including replacement or exchange where applicable.

Yes, we offer international shipping. Delivery time may vary depending on destination, customs and local carrier conditions.